What items do you accept?
Please note that we only accept items with NO rips, stains or tears, and have the right to refuse donations. If you're unsure if we will accept your donation, you can email a picture of your item to firstname.lastname@example.org. If you have a larger donation with multiple items please call in advance for availability as we have limited space.
We do not accept used electronics, used mattresses, clothing, paint, single-pane windows, or appliances more than 5 years old unless they are in excellent working condition.
If you have any questions about a donation item, please call 805-981-2268.
How can I volunteer at the Habitat ReStore?
If you would like more information on how you can volunteer for the ReStore, visit our volunteer opportunities page.
Where do the proceeds from the ReStore sales go?
Proceeds from the sale of donated building materials support Habitat for Humanity's mission to provide simple decent housing to low and very-low income families in Ventura County.
What is our refund and return policy?
The ReStore does not offer cash refunds on returned merchandise. When a customer would like to return an item they may either:
- donate it back to the store or
- receive an in-store credit for the purchase amount
To return an item for in-store credit, the customer must:
- return the item within 15 days of the purchase
- have a valid receipt for the item being returned
- item must be in the condition in which it was purchased
Is the ReStore open to the public?
Absolutely! We invite everyone to stop in and donate or shop at our ReStore.
The Simi Valley ReStore is open DAILY from 10:00am to 6:00pm. The Oxnard ReStore is open DAILY 9am-5pm.
Are my donations tax-deductible?
A donation receipt is given at the time of your drop-off or emailed by our driver. Many donations are tax-deductible. Please check with the IRS or your tax advisor regarding your personal donation.
Does the ReStore place a value on the items we donate?
No! You place the value on your donations.
Do you pick up donations?
Yes! If you have several items which are too large to fit in your personal vehicle - and the items are accepted by our store -- we can schedule a pick-up. We service Ventura County, so please give us a call to ask about free pick up for larger items.
If you choose to schedule a free pickup, we would greatly appreciate a ReStore fuel donation. Your donation helps drastically reduce the cost of our pickups, helping us help more Ventura County families in need of affordable housing. Please note that this a donation and is non-refundable, whether your pickup is canceled or not.
How can I schedule a pick-up for donated items?
Go to our online donation form or call:
West County - (805) 981-2268
East County - (805) 520-7717
How are the items priced at the ReStore?
Most items are 50-75% below retail.
Where do items come from?
Donations come from homeowners, businesses, contractors, retail businesses, and builders.
How often do you get new merchandise?
Inventory changes daily.
Habitat for Humanity of Ventura County subscribes to the Donor Bill of Rights of the Association of Fundraising Professionals and does not, share, loan, trade, rent or sell our donor list to any other non-affiliated organization. Anyone requesting it will be removed from the mailing and contact lists. Donors or others wishing to be removed, may do so by calling 805-485-6065 or by e-mail at email@example.com.
How can my business get involved?
Reduce surplus by donating supplies. Giving back begins when you donate your new or gently used, surplus, or salvaged materials to Habitat. Or, bring a group of volunteers to the store to help out with receiving, stocking shelves, pricing and more! For more information call the ReStore.
How can I help the ReStore and Habitat for Humanity of Ventura County?
You can reduce surplus by donating supplies, reuse items by shopping at the store, and recycling to protect our natural resources. Remember to tell your family and friends about the great deals offered at the ReStore. The Habitat ReStore is always looking for volunteers to help with stocking shelves, picking up donations, and general store upkeep. Revenue from the ReStore, plus your cash donations will help Habitat for Humanity of Ventura County build more homes for low-income families in need.